Enterprise Risk Management Manager

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

Responsible for administering the company’s enterprise risk management program. This may include establishing risk tolerance guidelines and policies as well as monitoring the risk exposure of the organization to these guidelines. Develops processes for effective and efficient reporting and data analysis to communicate the effectiveness of the organization’s risk management to executive management and key stakeholders.

What You'll Do

·Manages and sets priorities of the daily operations of the department.

·Identifies and characterizes enterprise-level potential risks, assessing vulnerability of critical assets to specific risks with an appreciation of the broad issues including information technology/security, supply-chain management, and risk management.

·Develops appropriate risk management policies, guidance, and plans that comply with regulatory and statutory guidelines, rules, and standards for use enterprise-wide.

·Designs and evaluates exposures and the available response options.

·Reviews and analyzes data and devises risk minimization programs by performing risk analysis and modelling to assess probability of specific risks occurring and evaluate/value the impact/consequences of occurrence.

·Develops process and procedures to report on, manage, and mitigate risks to acceptable levels.

·Internal and external stakeholder reporting, including regulatory reporting.

·Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements.

·Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching.  Makes hiring and compensation recommendations.  May get input from Senior Management/Executive Management.

What You’ll Bring

·5+ years of dedicated experience in enterprise-wide Risk Management Programs

·5 years of experience in a supervisory or management role within Enterprise Risk

·Collaborative engagement with leaders and business units to create, identify, and implement solutions to further the effectiveness of the Risk Management Program

·High level of business acumen, strategic agility, ability to develop others, and influence change

Pay Range: $99,675 - $166,100 annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on several factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.