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First American Financial Corporation
Oscar M., Production Coordinator

Oscar M. Production Coordinator

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Escrow Assistant (Onsite)

Honolulu, Hawaii; ‘Aiea, Hawaii; Kapolei, Hawaii; Waipahu, Hawaii

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Job ID R041635 Date posted Sep. 05, 2023 Category Escrow Employment Type Full Time

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

What We Do

Establish escrow accounts and process transactions for properties in accordance with established policies and procedures for developers, brokers and consumers in a high volume, streamlined environment.  Strong customer service skills needed to handle calls and requests, answer questions, and gather and provide information to clients.  Receive contracts from clients, review purchase agreements, set up accounts, and verify data.  Create title insurance policies for each transaction and distribute for each transaction.  Prepare tax documents as may be required.

What You'll Do

  • Assist clients with basic direct requests and inquiries.
  • Perform data entry into company operating system(s) and maintain records in the escrow accounting system and customer database.
  • Coordinate and prepare closing documents including deeds, and circulate them for review and approval.
  • Review documents, checking for completeness and accuracy, and coordinate recording of documents with recording offices or e-recording.
  • Calculate simple payoffs and tax proration's based on closing date and balance in escrow file.

What You'll Bring

  • Customer service skills
  • Detail oriented
  • Time management skills
  • Able to manage high volume of data and information
  • Communication skills: verbal & written
  • Teamwork skills
  • Computer proficient including Microsoft Office Programs
  • Ability to work under pressure and remain flexible to changing schedules and demands
  • High School diploma or equivalent
  • Entry level position although customer service, office/administrative, title or escrow background is helpful.

Pay Range: $14.90/hour - $24.80/hour

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location



What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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