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First American Financial Corporation
Oscar M., Production Coordinator

Oscar M. Production Coordinator

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Principal Salesforce Architect (Remote)

Santa Ana, California-Remote; California-Remote; Florida-Remote; New York-Remote; Texas-Remote; Washington-Remote;

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Job ID R042999 Date posted Feb. 02, 2024 Category Information Technology Employment Type Full Time

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

What We Do

Join the ranks of visionary technology leaders at First American's Direct Division—where history meets innovation, and tradition fuels transformation. As our Salesforce Architect, you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889. As our Salesforce Architect, you won't just be implementing technology; you'll be helping to define the culture of a sales and marketing organization undergoing transformative change. You will be responsible for the future state architect of Salesforce serving as the backbone of our quest for unity—fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board. We're not just seeking a technical expert; we're in search of a change agent. Your blueprint will craft an end-to-end sales and marketing process that nurtures desired behaviors and delivers tangible results. Your insights will build trust in Salesforce, enabling our sales and marketing teams to meet ever-evolving demands. Your strategies will be the foundation of a new operating model—bridging people, process, and technology to create a seamlessly integrated sales and marketing organization. And through your lens, data will not just be data; it will be the narrative that empowers every role within our sales and marketing organization. Be a part of the team that's not just making history but redefining it. Come architect the future of sales at First American's Direct Division. A multi-billion-dollar operation honored as a Fortune 500 Best Company to Work For. Your architecture won't just serve our business; it will set a precedent for the entire title and settlement industry.

What You’ll Do

  • Design flexible, scalable, and robust Salesforce architecture to meet the dynamic needs of our Sales and Marketing organizations.

  • Guide technical teams to deliver scalable technical solutions with the configuration before code mindset.

  • Support workshops & discussions with Sales & Marketing organizations and product management to extract critical business requirements.

  • Document process designs, technical requirements and artifacts.

  • Support solution governance, manage technical debt, and ensure high reusability of common features.

  • Analyze current & future state processes to streamline user experience & enhance usability of the Salesforce ecosystem.

  • Deliver and perform technical solution reviews & hands-on solution design to drive capability & feature adoption.

  • Collaborate closely with cross functional teams such as data, analytics, security & DevOps enterprise standards are adhered. 

  • Manage & support an iterative Salesforce release schedule.

  • Mentorship & Training of development teams

What You'll Bring

  • A minimum of 8+years of direct experience delivering success Salesforce implementations

  • 3+ years of experience in solutioning Financial Service Cloud, CRMA, & Marketing Cloud

  • Strong knowledge of Salesforce best practices and methodologies

  • High proficiency in SFDC Toolkit: flows, process builder, validation rules, and custom metadata with strong hands-on experience in development practices

  • High proficiency in Lightning Web Components, Platform Events, VisualForce, APEX and knowledge of APIs

  • Knowledge of data integration tools with experience integrating Salesforce across enterprise systems.

  • Salesforce Administrator, App Builder & Developer Certifications required.

  • Salesforce Architecture Certifications preferred.

  • Experience with the following Salesforce solutions is strongly desired: Financial Services Cloud, CRMA, Marketing Cloud

  • Critical thinking skills with the ability to spot gaps, challenge assumptions, push back and offer best-practice alternatives to ideas.

Pay Range- $106,200-$247,800

  • This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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