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First American Financial Corporation
Janae M., Senior Customer Service Representative

Janae M. Senior Customer Service Representative

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Remote Sr. Data QA Engineer

Santa Ana, California

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Job ID R035838 Date posted Jun. 23, 2022 Category Information Technology Employment Type Full Time

Company Summary

Come join First American's Digital Title Group, newly formed to re-imagine and digitize the title search and examination process through Big Data, AI, document automation and modern, cloud-native application development. As a market leading title insurance company, powered by the nation's largest and most complete property information, ownership and recorded document database, First American is committed to advancing title automation and removing friction from the real estate closing process. Our modern title decisioning solutions create certainty and speed through data and analytics, delivered to real estate agents, lenders, title agents and homebuyers. Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

Job Summary

Are you passionate about DATA SCIENCE and consider yourself an advocate for quality? Do you enjoy breaking things and finding out how they work?

What you'll do:

  • Design and develop test plans and test strategies including functional, integration, and end-to-end

  • Contribute in an Agile delivery team to plan, test, and maintain applications

  • Strong knowledge in SQL and data testing expertise which includes the following:

Validating the data consistency across multiple tables, databases and systems

Formulate queries from user story requirements of business logic transformations

Measuring accuracy and provide data quality metrics, sum total of the records in a table or DB

Verifying data type requirements, uniqueness, and completeness

Integration test of the data pipeline process

Automate data comparison for large data sets

  • Experience with API testing and parsing JSON files to validate output matches data saved in DB

  • Write test cases for frontend and backend

  • Collaborate with Engineers and Product Managers to understand business requirements, technical designs and conduct test case reviews

  • Document Test Cases, Test Plans, and Results in a shared repository

  • Share knowledge and help build skills of other team members

Knowledge and Skills

  • 5+ years of Software QA experience 

  • Expert in developing complex SQL query with multiple table joins

  • Knowledge of at least one programming or scripting language (Python, C#, Java, JavaScript)

  • Experience with running and developing automated test scripts using 3rd party testing tools

  • Demonstrate exceptional interpersonal and communication skills

  • Experience in all phases of the software and testing lifecycle, inception through deployment

  • Measure the test effectiveness utilizing metrics, monitor the progress, and report the results of both automated and manual test efforts

  • Capacity to learn new skills quickly and adopt effective testing methodologies

  • Experience working in cloud environments is a plus


Generally requires a BS Degree in IT/Engineering or equivalent work experience

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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