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First American Financial Corporation
Janae M., Senior Customer Service Representative

Janae M. Senior Customer Service Representative

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Remote Sr. Software Engineer - Python

Santa Ana, California

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Job ID R036543 Date posted Aug. 03, 2022 Category Information Technology Employment Type Full Time

Company Summary

Come join First American's Digital Title Group, newly formed to re-imagine and digitize the title search and examination process through Big Data, AI, document automation and modern, cloud-native application development. As a market leading title insurance company, powered by the nation's largest and most complete property information, ownership and recorded document database, First American is committed to advancing title automation and removing friction from the real estate closing process. Our modern title decisioning solutions create certainty and speed through data and analytics, delivered to real estate agents, lenders, title agents and homebuyers. Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Come join First American's Digital Title Group, newly formed to reimagine and digitize the title search and examination process through Big Data, AI, document automation and modern, cloud-native application development.  As a market leading title insurance company, powered by the nation's largest and most complete property information, ownership and recorded document database, First American is committed to advancing title automation and removing friction from the real estate closing process.

Our modern title decisioning solutions create certainty and speed through data and analytics, delivered to real estate agents, lenders, title agents and homebuyers.  We're looking for Senior Software Engineers interested in transforming our industry by solving cutting-edge problems with modern technologies, want the benefit of working for an established real estate insurance leader and seek a culture awarded as a Fortune 100 Best Companies to Work.

What you'll do:

  • Full Stack application development experience.

  • Tests and delivers software on time.

  • Build test automation suites to ensure the quality of guest impacting products

  • Formulates and defines system scope and objectives for assigned projects.

  • Responsible for top-tier implementation and integration with backend databases.

  • Formulate and define system scope and objectives through research and fact-finding to develop or modify internal business systems.

  • Foster and maintain good relationships with customers and IT colleagues to meet expected customer service levels.

  • Problem-solve and think laterally as part of a team, or individually, to meet the needs of the project.

  • Troubleshoots a wide variety of complex problems and identifies solutions within broad applications and functional expertise.

  • Mentors and advises less experienced team members, monitoring project status.

  • Uses expertise of other team members and leverages a wide range of additional resources to explore/implement complex customized applications as a solution.

Knowledge and Skills

  • Expertise in Python, JavaScript, Java, Linux scripting, .NET/C#, DMN, Snowflake singular, PostgreSQL, Terraform, GraphQL, Docker

  • DMN, BPMN experiences preferred

  • Experience with various computer platforms and multi-tiered application environments

  • Constantly updating personal technical and business knowledge and skills and mentoring others to increase the knowledge and skills of the team

  • Strong written and verbal communication skills

  • AWS certified preferred

Education

  • Bachelor's Degree or equivalent combination of education and experience

Typical Range of Experience

  • Typically, 5-7 years of directly related experience

  • Experience working with distributed team is preferred

**Open to remote candidates**

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First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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