Sales Representative

Company Summary

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Responsible for identifying new business revenue opportunities and generate new business by leveraging their experience in identifying new business opportunities, closing skills and in-person presentation and demonstration skills

Essential Functions

• Focus on mid-size and start-up real estate technology firms in need of licensing real estate data

• Compile lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, Internet Web sites, and other sources.

• Make outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads

• Handle inbound sales leads, scope and convert into opportunities

• Overcome technical and business objections of prospective customers.

• Establish and maintain business relationships with customers; work closely with customers to better understand and meet their individual needs and requirements.

• Learn and promote company products and services

• Enter new customer data and other sales data for current customers into CRM

• Collaborate with Solution Engineers, Senior Account Executives, and others to strategize solutions for customer

• Engage in solution-based selling by developing a deep understanding of clients’ business requirements and evangelize how business capabilities align with their needs.

• Proactively ensures accurate forecasting and reporting by providing timely (daily/ weekly) sales activity reports and CRM data to reflect the true status of opportunities.

• Adheres to workflow, tools and processes to ensure sales leadership and analytic teams visibility and enable business reporting and analysis.

• Brings deal negotiations to a productive close, through collaboration, effective negotiation and client discussion.  Engage in timely follow-up to ensure client satisfaction with solutions and services provided.

• Proactively researches and maintains an in-depth knowledge of industry trends, market conditions to fully identify client needs

Knowledge and Skills/Technology Used

• Professional verbal, written, interpersonal and presentation skills

• Planning, organizational and territory management skills

• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions

• Applies diplomacy and tact

• Demonstrates persistence, tenacity and consistency in pursuing revenues opportunities

• Flexible with the ability to adapt strategy to changing conditions

• Understanding of market and competition with the ability to identify external threats and opportunities

• Ability to persuade and influence others

• Visibility requires maintaining a professional appearance and providing a positive company image to the public.

• MS Office Suite, Salesforce.com or comparable sales tracking program

Typical Education

• Bachelor’s degree preferred or equivalent work experience

Typical Range of Experience

• Required minimum of 3-5 years’ experience

• Must have developed business contacts and proven sales record within relevant industry segment

Pay Range:$60,000 - $85,000 annually

This position is eligible for commission and/or incentives for production or other goals

The hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of the posting, and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate’s education, training, experience, and geographic location. ​

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.