UX Designer

The Product Design & Research (PDR) team is internal to [First American/Sequoia]and supports the organization through user experience (UX) design and research. We employ a variety of research methodologies to capture user behaviors, needs, and pain points. Afterwards, we utilize those findings to inform user-centered solutions. 

About the Role:

As a UX Designer, you will develop user-centered solutions for users both internal and external to the organization. You will partner with Product and UX Research to understand the user, and then use those findings to build a solution. You will also serve as the organization’s evangelist for the user, educator of best UXpractices, and design subject matter expert.

Responsibilities:

• Work with UX Research to understand user behaviors, needs, and pain points

• Use journey maps, process flows, and other methods to illustrate design concepts

• Develop user-centered solutions informed by research findings

• Take feedback on designs, and iterate as needed

• Provide interactive prototypes to communicate design solutions to team members and serve as a guide for the development team

• Collaborate with a diverse group of partners, including, but limited to:UX Research, Engineering, Operations, and Product

• Communicate clearly across various audiences, levels, and job functions

• Build consensus with partners

• Practice active and empathetic listening

• Takes constructive feedback well, and strives to improve professionally

• Works autonomously and independently

• Practices a flexible approach to problem solving

• Takes accountability for their actions

Minimum Qualifications:

• Bachelor’s degree in Human-Computer Interaction (HCI) or Interaction Design, or related field (e.g.Graphic Design, Product Design, Visual Design)

• 3+ years of experience in an applied product design setting

• Experience collaborating with UX Researchers to understand user behaviors, needs, and pain points

• Experienceusing aUX design tool (e.g. Adobe XD, Figma, or Sketch) to build user-centered design solutions informed by research findings

• Experience creating, contributing to, and managing design systems is a plus

• Experience with research and product analytics tools is a plus 

• Proficient at collaborating with a diverse group of partners, including, but limited to: UX Research, Engineering, Operations, and Product

• Ability to work autonomously and independently on projects, with some oversight as needed

• Positive attitude, with an interest in receiving coaching for professional development

Pay Range: $93,000 - $129,000 annually

This hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of the posting, and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate’s education, training, experience, and geographic location.