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First American Financial Corporation
Janae M., Senior Customer Service Representative

Janae M. Senior Customer Service Representative

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Claims Counsel - Bilingual Spanish

Tampa, Florida

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Job ID R036604 Date posted Aug. 30, 2022 Category Claims Employment Type Full Time

Company Summary

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Tired of those billable hour requirements? Not interested in business development and would rather focus on providing solutions to your cases? Want to be the decision maker rather than just an advisor?  Want better work-life balance?  Ready for a change with an in-house opportunity?

The Claims Counsel position with First American Title Insurance Company provides an excellent opportunity for counsel to manage their own caseload, oversee outside litigation counsel, and engage in high-level problem solving, negotiation and legal analysis in a stimulating and collegial environment with an opportunity for long-term growth and advancement.

This is a hybrid opportunity based out of our offices in Tampa, FL.

Bilingual English/Spanish is required.

Claims Counsel are responsible for managing all aspects of title insurance and escrow claims and claims against the company from initial investigation, coverage determination through final resolution.

Among the responsibilities of Claims Counsel are the following:

  • Investigate the facts and issues of the claim, determine whether coverage exists, evaluate loss under the title policy, assess defenses for the insured and/or the company, determine need to retain outside counsel, develop and carry out a plan to address the claim and manage the claim and/or litigation through to final resolution 
  • Negotiate settlements and resolutions with claimant / opposing counsel / third parties
  • Appear as company representative in court proceedings, mediations and settlement conferences
  • Manage claim budget, review and approve outside counsel invoices and other expenses and determine settlement and expense reserves
  • Direct outside counsel on litigation strategy through the course of claim administration and litigation
  • Identify and pursue sources for recovery

Job Qualifications

  • Must possess excellent written and verbal communication, negotiation and organizational skills.
  • Law Degree required
  • Licensed and in good standing to practice law in any state of the United States
  • 3 plus years of legal experience required. Experience  in areas of title insurance, real estate or insurance coverage preferred
  • Bilingual English and Spanish

#LI-RI

#LI-Hybrid

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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