IT Quality Analyst (Hybrid)

Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Carries out and develops procedures to ensure that all information systems products and services meet organization standards and end-user requirements. Evaluates and tests new or modified software programs and software development procedures to ensure that programs developed throughout the company function according to user requirements and conform to established guidelines. Responsibilities will include but not limited to the development and execution of test scripts for new and/or modified software applications and software development procedures and standards.

What You'll Do

• Performs and leads tests of software to ensure proper operation and freedom from defects.
• Create test data for applications.
• Ensures the maintenance and update of regression test.
• Devises improvements to current procedures.
• Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts.
• Write, revise, and verify the quality standards and test procedures for program design and product evaluation.
• May review new or modified programs, including documentation, diagram, and flow chart, to determine if the program (a) performs according to the user request; and (b) conforms to guidelines.
• Sets up tests at the request of clients to locate and correct program operating errors following the installation of programs.
• Assists the Programmers and business units in developing application test plans and verifies that applications and programs have been tested according to plan.
• Assist business unit in verifying that applications provided the agreed upon functionality
• Develop and maintains automated scripts for regression, load, and performance testing

What You'll Bring

• New graduates with a computer science degree or comparable are welcome to apply.
• 0-2 years of experience in a related industry.
• Strong proficiency with PC Windows and mainframe CICS user environments.
• Knowledge of OO programming and data structure.
• Working knowledge of quality assurance and acceptance testing methodologies and/or training.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Write reports, correspondence, and procedure manuals.
• Maintain the perspective of the end-user to ensure that the software will function optimally in the business process environment.
• Exceptional interpersonal and communication skills.
• Be anticipatory of customer needs, market conditions, and changes in the business climate.
• Understand the concepts of, and be able to apply projects, structured testing and development methodologies.
• Working knowledge and tradeoffs of different software development processes and models such as Agile, XP, Scrum, Spiral, and Waterfall.
• Implement reliable automated test scripts by providing adequate test coverage for the breadth and depth of features and functions.
• Generate suitable test data that validate the critical requirements and business rules of the application under test to expose regressive defects.
• Basic knowledge of test case design techniques such as all-pairs, equivalence partitioning, and boundary value analysis.
• Recognize that testing is a mission-critical activity throughout the software development lifecycle.

Knowledge of the following is a plus:

• Scripting languages (JS, Python, any).
• Automation frameworks (Selenium, K6, Playwright, MS Test etc.)
• API Tests (Postman, Fiddler, etc.)
• Infrastructure: AWS Suite, Terraform, Pipeline
• Language: C#, DotNet Frameworks, Node, Python
• IDE: MS Visual Studio, MS Visual Code
• Database: MS SQL, TSQL, Dynamo, PGAdmin , PostgresSQL

**This is a hybrid role located in Agoura Hills, CA - must be able to commute to this work location 2 times a week on average.**

Pay Range: $72,125- $96,125

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.