SailPoint Senior Business Systems Analyst (Remote)

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The SailPoint Senior Business Systems Analyst (BSA) serves as a key liaison between business stakeholders, Compliance, and IAM technical teams to support the design, implementation, and maintenance of SailPoint IdentityIQ (IIQ) solutions. The role ensures smooth delivery of access governance processes, certification campaigns, and system enhancements aligned with First American’s Information Security and Compliance objectives

Key Responsibilities

• Engage with business and application owners to gather, document, and analyze SailPoint-related business requirements.
• Translate business needs into detailed functional and technical specifications for SailPoint IdentityIQ configuration and workflows.
• Coordinate and manage User Access Reviews (UARs) within SailPoint, including quarterly certification campaigns (8-week cycle).
• Collaborate with Compliance to align SailPoint certifications with regulatory and audit standards.
• Analyze, document, and support enhancement requests, access policy changes, and role updates in SailPoint.
• Partner with IAM Operations to triage and resolve production issues related to SailPoint modules, provisioning, and certification logic.
• Contribute to the automation of manual processes to improve operational efficiency and reduce human error.
• Coordinate with IAM Development, Compliance, and Operations teams to ensure timely delivery of certification cycles and issue resolution.
• Communicate SailPoint processes, campaign updates, and remediation tasks to business users and application teams.

Skills and Qualifications

• Strong working knowledge of SailPoint IdentityIQ modules, certification campaigns, and workflow management.
• Experience with Identity Governance processes including Access Reviews, Role Management, and Provisioning.
• Ability to document requirements, process flows, and functional specifications with high accuracy.
• Familiarity with Active Directory, Azure AD, and application onboarding processes within IAM platforms.
• Analytical mindset with the ability to troubleshoot and problem-solve technical and functional issues.
• Strong collaboration and communication skills across cross-functional teams including Compliance, Audit, and IT Operations.
• Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• 4+ years of experience in Identity and Access Management, preferably with SailPoint IdentityIQ.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $85,000.00 - $113,300.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.