Scrum Master

Who We Are

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

First American Trust is seeking a motivated Scrum Master with 3-5 years of experience to facilitate scrum ceremonies, coach and mentor team members, help Product Owners to manage their backlog, and assist in release planning.

What You'll Do

• Drive effective scrum ceremonies including daily standup, backlog refinement, sprint planning, sprint reviews, and retrospectives
• Track and distribute relevant metrics and report periodically to show team progress and velocity
• Identify, understand, and track impediments; help remove them and drive improvements to optimize how the team works
• Help the Product Owner manage customer expectations and stakeholder communications
• Act as a liaison between the team and everyone else to minimize interruptions to the sprint, keeping the team focused on delivering a quality product on time
• Build a safe and trusting team environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on problem solving
• Represents the team in the Scrum of Scrum and the ART Sync
• Helps the team prepare for PI Planning and guide the team during the event to complete all of their tasks
• Demonstrates a growth mindset by coaching the team and Product Owner on how to improve their practices to excel at scale

What You'll Bring

• Demonstrated experience with Agile methodologies (Scrum, Kanban etc.):
• Skilled in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Demonstrated ability to build, develop, and coach high-performing software development teams
• Ability to thrive in a fast-moving environment and work on multiple priorities and/or projects simultaneously without impact to quality of work
• Experience being on Scrum teams in a variety of different contexts (different team sizes/organizations/cultures)
• Demonstrated experience in issue identification and resolution
• Moderate to expert-level knowledge of JIRA or other agile tools to measure team productivity and report metrics
• Must possess and utilize exceptional communication skills to keep teams operating at maximum efficiency while also ensuring that senior leaders and executive management are always informed of progress

Qualifications

• Bachelor’s Degree in Business, Information Technology, or related fields
• 3-5 years of using Scrum agile methodology
• Must be a Certified Scrum Master (CSM)
• Experience training and managing Scrum teams
• Excellent communication and mentoring skills
• Adaptable and flexible in a cross-functional environment
• Excellent written and verbal communication skills
• Ability to lead retrospectives, document outcomes, and guide team members in best practices
• Scaled Agile Framework (SAFe) experience or certifications a plus
• Experience working on API teams a plus

Pay Range: $86,700-$144,500

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.