Sr. Title Coordinator - Hybrid

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

First American is looking to add a Title Coordinator to our team. In this role you will work with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within mortgage loan files. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support services and settlement services preparation.

What You'll Do:

• Reviews complex coverage analysis and provides work up for approval
• Resolves complex claims and escalated transactions
• Properly prices commitments, endorsements, policies and guarantees using appropriate schedule of fees and charges
• Researches property details and looks for back title on orders to confirm accuracy; coordinates with clients and searchers to reconcile discrepancies
• Keeps responsible parties abreast of status or issues regarding title orders; direct questions to responsible parties
• May participate in business development activities to maintain existing clients and acquire new clients
• Proactively contacts vendors to ensure timely delivery of completed searches, escalate past due search requests, address issues with completed searches, and keep system updated
• May assist offshore team by answering questions and resolving escalated issues
• Utilizes company operating systems to coordinate/manage work flow, produce products and respond to customer requests

What You'll Bring:

• Strong MS Office skill set
• Strong communication skills, both verbal and written
• Strong attention to detail
• Demonstrated ability to work well in a team environment
• Strong customer service skills
• Ability to analyze, compare, interpret and process data
• Ability to multi task and perform intense and accurate document review
• Strong knowledge of company and/or client operating systems
• High School diploma or equivalent; some college preferred
• Typical Range of Experience  
• 4+ years’ experience in escrow/title or curative lender role
• HUD or closing experience is a plus
• Familiarity with Home Mortgage Disclosure Act a plus

Pay Range: $20.72-$27.62 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.