Receptionist
Crosby, Texas
Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do
Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join First American in Crosby, TX, where we recognize our true worth is our people. We are looking to add a Receptionist/Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.Essential Functions
Greets and directs visitors in office.
Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
Monitors visitor access and issues passes when required, may update appointment calendars
May order, receive and maintain office supplies and equipment
May receive, sort and route mail
May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble
packages
Knowledge and Skills/Technology Used
Knowledge of Microsoft Office applications
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees
Responds promptly to customer needs; responds to requests for service and assistance; meets commitments
Typical Education
High School diploma or equivalent
Typical Range of Experience
Entry-level position
Experience dealing with the general public or office environment preferred
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Related Content
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The REconomy Podcast
First American’s economic podcast examining the forces that influence real estate, housing and affordability, featuring First American Chief Economist Mark Fleming, Ph.D. and Deputy Chief Economist Odeta Kushi.
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Fortune 100 List for 9 Straight Years
Proud to be ranked number 51 out of Fortune 100 2024 list.
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Great Place To Work
We Are Proud to be a Great Place to Work Certified Company for 10 years straight.
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