Escrow Support Processor

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Escrow Support Processor – Centralized Operations (Cherry Creek, CO – In Office) This role is the operational backbone of our centralized processing team, handling all clerical work tied to escrow openings and closings. By managing high-volume document processing, this position allows branch teams to stay focused on customers while ensuring accuracy, compliance, and efficiency behind the scenes. You’ll work closely with escrow branches providing clear instructions and support while operating in a fast-paced, high-output environment. What makes this team stand out: High Performance, High Energy. No Limits. Empowered people who take ownership and drive results Dynamic culture delivering exceptional outcomes Based in our Cherry Creek office, this team thrives on collaboration, speed, and shared success, with hands-on training designed to get you up to speed quickly.

How You’ll Contribute

• Set up and open escrow files; prepare correspondence and order preliminary title reports

• Support escrow closings, including preparing closing statements and letters

• Process fund disbursements with a strong focus on accuracy and compliance

• Order payoffs, liens, HOA documents, and insurance evidence

• Coordinate courier scheduling and delivery instructions

• Distribute preliminary reports and communicate with escrow branches as needed

• Troubleshoot issues and follow established procedures and regulatory guidelines

• Contribute to team performance and help drive results in a fast-paced environment

What You’ll Bring

• High school diploma or equivalent

• 1–2 years of escrow processing experience preferred—but we’re willing to train the right candidate with strong attention to detail and a willingness to learn

Knowledge, Skills, and Abilities

• Understanding of escrow procedures and regulatory requirements (or the ability to learn quickly)

• Working knowledge of escrow operations or similar administrative processes

• Strong written and verbal communication skills

• Ability to build effective working relationships within a team

This position will be accepting applications on an ongoing basis until the position is filled.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $20.31 - $27.09 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.