Escrow Assistant

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Put your administrative, support, and interpersonal skills to work with a team that is leading the industry in transforming residential real estate transactions. At First American, we value our people and seek energetic, detail-oriented professionals who take pride in delivering exceptional customer experiences. Join First American in Evanston, Wyoming, where we believe our greatest asset is our people. We are looking to add an Escrow Assistant to our growing team. In this role, you will work in a dynamic, fast-paced environment, providing critical administrative and customer support to our Escrow team. This position plays an important role in helping make the dream of homeownership a reality. We are seeking someone with the drive and potential to grow—an individual looking for a long-term career path at First American who is eager to learn, contribute, and advance within our organization. This is an in-office position located in Evanston, Wyoming, five days per week.

What You’ll Do

• Assist throughout the escrow process, including opening orders, entering closing statement information, preparing documents for closing, completing disbursements, and providing follow-up support.
• Communicate regularly with customers throughout the escrow process.
• Review and interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies that support escrow transactions.
• Assist customers and internal partners to help ensure a seamless and exceptional experience.

What You’ll Bring

• A passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication skills with both internal teams and external customers.
• Strong organizational and problem-solving skills, attention to detail, natural curiosity, and an eagerness to learn.
• The ability to thrive in a collaborative team environment focused on exceeding customer expectations.
• Knowledge of the Microsoft Office suite and the ability to quickly learn new software applications and technologies.
• A high school diploma or equivalent.
• Previous escrow, title, administrative, banking, real estate, or customer service experience is helpful but not required. We are willing to train the right person who brings a positive attitude, strong work ethic, attention to detail, and a genuine desire to learn and grow with First American.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.