Experienced Escrow Assistant

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Escrow Assistant | Everett, Washington Are you an experienced Escrow Assistant who knows how to keep a busy desk organized, customers informed, and transactions moving toward a successful closing? First American is looking for a knowledgeable, proactive Escrow Assistant to join our Everett team. This is an opportunity to bring your escrow experience to an established, collaborative organization where your attention to detail, sense of urgency, and commitment to exceptional service will be valued. In this role, you will work closely with the Escrow Officer and serve as an important point of contact throughout the transaction. You will help manage files from opening through disbursement, communicate with customers and business partners, prepare closing documentation, and ensure each transaction progresses accurately and efficiently. We are seeking someone who understands the pace and responsibility of escrow, takes ownership of their work, and enjoys being part of a team that delivers a smooth closing experience for every customer.

What You’ll Do

• Support the escrow process from opening through closing, disbursement, and post-closing follow-up

• Open orders and accurately enter and maintain transaction information

• Prepare closing documents and input closing statement information

• Review and interpret contracts, instructions, and other agreements related to escrow transactions

• Communicate regularly with buyers, sellers, agents, lenders, and other transaction partners

• Anticipate file needs, follow up on outstanding items, and help keep deadlines on track

• Use First American’s technology and systems to support accurate, efficient transactions

• Partner closely with the Escrow Officer and broader branch team to deliver an exceptional customer experience

What You’ll Bring

• 2+ years of escrow-related experience preferred

• Working knowledge of the escrow process, terminology, documentation, and transaction timelines

• Strong organizational skills with the ability to manage multiple files and competing priorities

• Excellent attention to detail and a commitment to accuracy

• Clear, professional written and verbal communication skills

• A proactive approach to problem-solving and customer service

• The ability to remain composed and responsive in a fast-paced environment

• A collaborative mindset and willingness to step in wherever needed to support the team

• Proficiency with Microsoft Office and the ability to quickly learn new systems and technologies

• High school diploma or equivalent

Why First American?

At First American, our people are at the center of everything we do. You will join a respected industry leader with the resources, technology, and support to help you perform at your best while continuing to build your escrow career.

If you are an experienced escrow professional who takes pride in creating organized files, strong partnerships, and smooth closings, we would like to hear from you.

This position is eligible for bonus pay and/or incentives for production or other goals. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors, which may include job-related knowledge, skills, experience, business requirements, and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $22.16 - $29.56 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.