Assistant General Counsel (Remote in SC)

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

This Assistant General Counsel role will specialize in drafting, reviewing, editing, and negotiating contracts, and provide legal counsel and interpretation to management and operations teams on matters of contract. This role will also provide general legal advice and counseling to all mortgage servicing operations, risk, and compliance; draft and review mortgage servicing disclosures and communications to borrowers; draft and review responses to escalated complaints; assist with litigated matters; review and revise policies and procedures, and coordinate with other members of the Legal Team on the provisions of legal services to servicing operations.

What You’ll Do:

• Draft, review, edit, and negotiate a variety of commercial contracts, including vendor agreements, servicing-related contracts, NDAs, and technology agreements
• Manage contract lifecycle processes, including intake, tracking, and execution
• Identify legal and regulatory risks in contractual arrangements and propose appropriate mitigation strategies
• Provide legal advice to servicing operations on complex legal issues, compliance policies and risk management
• Draft and review responses to government agencies regarding escalated consumer complaints and aid with examinations and investigations
• Draft and review regulatory disclosures and customer communications
• Participate in the review and revision of servicing policies and procedures and training manuals; conduct comprehensive training on laws and regulations related to servicing operations
• Provide support to in-house litigation staff on matters involving servicing allegations
• Provide advice and counseling in connection with risk assessments (including legal risk assessments), compliance testing, internal audits and state and federal examinations of mortgage servicing operations
• Support the General Counsel on legal matters related to mortgage servicing, including regulatory compliance and operational issues
• Coordinate with external counsel as needed
• Any other job responsibilities requested by management
• Assume responsibility for special projects as assigned

What You’ll Bring:

• Law Degree required
• Admitted to practice law in any state and in good standing
• Minimum of 2-4 years of professional legal experience, including at least 2-3 years of experience in commercial contract review, drafting, editing, and negotiation (law firm or in-house)
• Demonstrated knowledge of fundamental legal concepts, practices, and procedures within the area of specialization
• Working knowledge of applicable federal and state mortgage servicing laws and regulations
• Strong legal research, writing, and verbal communication skills
• Excellent organizational skills with the ability to manage multiple priorities and work effectively under pressure
• Ability to build and maintain effective relationships with internal stakeholders (leadership, peers, team members) and external partners
• Ability to balance legal risk with business objectives
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $112,400.00 - $149,800.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.