Operations Counsel (Remote)

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

Divisional Operations Counsel provides in-house legal and regulatory advice relative to topics affecting the insurance and financial services industries; provides legal counsel to operational teams; drafts contracts, policies and product forms; occasionally interfaces with regulatory authorities and reports to management on changes in applicable law and regulatory trends in the industry.

What You’ll Do

• Legal Compliance Oversight: Interpret and apply federal and state mortgage banking and consumer finance laws and regulations governing non-depository financial institutions. Address a diverse range of legal and regulatory requirements.
• Business Unit Support: Advise and assist business units on the technical and practical aspects of relevant legal and compliance obligations.
• Fraud Management: Conduct fraud investigations; facilitate effective communication with clients, investors, regulators, and other external stakeholders.
• Policy Development: Collaborate in creating compliant policies, procedures, guidelines, disclosures, and training materials tailored to regulatory standards.
• Research and Documentation: Perform legal research and draft formal and informal correspondence. Engage directly with line of business and executive leaders as needed.
• Operational Analysis: Review and analyze company operations and documentation to ensure adherence to laws and regulations governing the mortgage servicing industry.
• To facilitate the business objectives of the Division(s) supported and Company by providing timely and effective legal support to as well as minimizing potential legal exposure and risk.
• Responsible for providing and rendering practical, timely, and high-quality legal counsel and guidance to the Company division(s) and department(s) to which you are assigned, working closely with the independent Corporate Compliance Department to ensure compliance throughout the organization with regard to applicable laws and regulations.
• Candidates should possess a comprehensive understanding of federal and state laws pertaining to mortgage banking and consumer finance products and services, with an emphasis on mortgage servicing.
• Additional Responsibilities: Undertake other duties as assigned to support the organization’s goals and compliance initiatives.

Job Complexities & Impact

• Assignments are broad in nature, usually requiring originality and ingenuity. May act in advisory capacity, making recommendations which have a major bearing on the conduct of the organization’s business.

Supervision Received or Extended

• Works independently setting own priorities and objectives with supervisory consultation. Work reviewed for soundness of judgment and overall accuracy.
• Responsibility for supervision of paraprofessional and other support staff.

What you’ll Bring

• Law Degree Required.
• Admitted to practice in state of employment.
• Typically has 4-7 years professional experience in are of specialization.
• Knows and applies the fundamental concepts, practices, and procedures of particular field of specialization.
• Knowledge of Federal and State regulations.
• Well-developed legal research, written and verbal communication skills.
• Strong Organizational skills with the ability to multitask, prioritize and work under pressure.
• Demonstrated ability to manage workload and balance competing priorities.
• Ability to build and maintain rapport with superiors, peers, subordinates, and external company contacts.
• Microsoft office products

Salary Range: $114,625 – $191,025 Salary

This hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of the posting and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate’s education, training, experience, and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity, and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.