Title Assistant Associate

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable you to dive into your love of history and research to help us provide important data to our teams and customers in the residential real estate space. FA sets the standard for excellence in this industry with its state-of-the-art technology and best in class escrow and underwriting teams. First American is looking to add a Title Assistant to our growing team. In this role, you will work in a dynamic, fast-paced setting supporting our Title team in a wide range of administrative duties including creating and maintaining title files, documenting all research, and auditing calculations and legal documents. This position plays a key role in coordinating the resolution and completion of the title process.  

HOW YOU’LL CONTRIBUTE

• Performs administrative support for title and/or escrow operations

• Update and gather information

• Facilitate customer requests and respond to inquiries, internal and external

• Routine administrative duties may include proofreading, gathering information, pulling documents, order intake, reviewing data, posting, courthouse recorder, production typing and file preparation

• Other duties as assigned

RECORDING DUTIES:

• Compiling, reviewing recording packages and submitting them in the electronic recording system

• Compiling, reviewing and coordinating the submittal of recording packages that are physically submitted

• Working with the recording bureau on rejects and issues with recorded documents

• Uploading into the production system the receipt and the recorded documents that have been submitted physically

• Coordinating the return of specifically identified recorded documents

• Retrieving certified documents and condo maps at the recording bureau

• Petition prep, drop off, approval monitoring and uploading into the production system and emailing to the escrow officer or title officer, as directed, a copy of the issued order and receipt

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Computer proficiency

• Verbal/written communication skills

• Detail orientation

• Customer service orientation

• Ability to multi-task

COMPLEXITIES & IMPACT

• Works on standard issues/problems

• Exercises judgment within defined procedures and practices to determine appropriate action

• Follows department processes and procedures

• Work under close supervision applying well established techniques, procedures, or specific standards

• Work is reviewed for soundness of judgment and overall accuracy

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.