Order Processor (Onsite)

Who We Are

Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are seeking a detail-oriented and efficient document and order processor to join our team. In this role, you will be responsible for processing and organizing a high volume of documents and/or orders, ensuring accuracy and timely completion of tasks.

What You'll Do

• Perform document and/or order intake and processing, which may include manifesting and shipping.
• Utilize problem-solving skills to address discrepancies and resolve issues related to document or order processing.
• Consistently meet daily production goals while maintaining high standards of accuracy and quality.
• Work effectively under deadlines.
• Demonstrate general computer skills, including proficiency with Microsoft Office applications, particularly beginner level knowledge of Excel.
• Exhibit excellent interpersonal skills when interacting with colleagues and other departments.
• Ability to lift and move 30-35 lbs for short distances.

What You'll Bring

• High School Diploma or equivalent.
• Strong attendance and work ethic.
• Proven ability to manage and prioritize tasks efficiently.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Other Notes:

• Typically work schedule is Mon – Fri during normal business hours (8-4:30pm).
• Casual dress work environment.

Salary Range: $10.68 - $14.22 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.  

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.