Residential & Commercial Associate Escrow Officer (In Office)

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Work as part of a collaborative, high-performing team providing best-in-class service and support across both residential and commercial real estate transactions. At First American, we equip our teams with the tools, technology, and trusted escrow and underwriting partners needed to keep exceptional customer service at the center of everything we do. We are transforming the real estate experience—one residential closing and one commercial transaction at a time. By leveraging industry-leading technology and deep industry expertise, you’ll support buyers, sellers, lenders, and investors throughout the escrow process. Join our Northwest Arkansas branch of First American, where our people are our greatest asset. We are seeking an Associate Escrow Officer to support a growing pipeline of both residential and commercial transactions.

What You’ll Do

• Order and review title reports for issuing title insurance; identify and resolve title defects, liens, and encumbrances related to residential and commercial transactions.
• Establish escrow accounts by depositing funds and maintaining complete and accurate records.
• Prepare transaction and closing documents by completing required forms and statements; collect, review, and verify supporting documentation.
• Independently handle certain escrow transactions from opening through closing with minimal supervision.
• Work closely with Escrow, Title, and Underwriting teams to identify, mitigate, and reduce transactional risk.
• Ensure compliance with all regulatory requirements and company policies, including strict adherence to wire fraud prevention procedures.
• Maintain a strong working knowledge of Corporate and NCS policies and procedures.
• Stay current on industry practices through continuing education, professional publications, and networking.
• Perform other duties as assigned.

What You’ll Bring

• High School diploma or equivalent
• 5+ years of experience as an Escrow Assistant
• Direct experience handling residential and/or commercial escrow transactions strongly preferred
• Valid licensing and/or certification as required by applicable state regulations

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.