Commercial Escrow Assistant (onsite)

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on verifications and recordings for residential and commercial transactions. Meticulously follows set protocols for confirmation and entry of high dollar disbursements on both simple and complex transactions. Implement exemplary record-keeping strategies on heavy volume workload.

What You'll Do:

• Performs a wide range of administrative duties to prepare for and assist in the escrow process
• Duties may include opening orders, inputting wire transfer information, confirming and following wire protocol,  preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
• Communicates requirements and other information to clients and internal employees
• Interprets various agreements as they relate to closing

What You'll Bring:

• Customer service skills
• Problem solving skills
• Strong organizational skills
• Knowledge of MS Office suite
• Proficient Excel skills
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Complex problem-solving skills
• Ability to multitask in a fast-paced environment
• Superior time/project management skills to meet deadlines
• High School diploma or equivalent
• 1-3 years’ experience as an Associate Escrow Assistant or a minimum of 3 years’ experience in a related real estate or title field.

Pay Range: $18.02-$24.03 hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.