Post Closing Specialist

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Post Closing Specialist job family provides administrative support associated with preparing loan packages for transfer to the purchasing financial institution. Post close packages include auditing documents, depositing funds, recording transactions and reconciling files. Provides timely delivery of closing and collateral documents. This job is the entry level job that performs more administrative task. This job is in office/hyrbrid/remote flex

How You'll Contribute

• Perform post-closing review of closed loan packages to determine completeness, accuracy and compliance with guidelines.
• Track all closed loan files; update company operating system.
• Scan and index closing documents within loan operating system.
• Review, log and mail final trailing documents.
• Answer phones, greet customers, place calls and request information needed for escrow closings.

What You'll Bring

Required Education, Experience, Certification/Licensure

• High School diploma or equivalent
• Entry-level position; experience interacting with the general public or office environment preferred.

Knowledge, Skills and Abilities (KSAs)

• Strong customer service orientation
• Detail orientation
• Strong verbal communication
• Problem solving skills
• Organizational skills

Pay Range: $18.20 - 24.95 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.