Director of Product Strategy - Remote

Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Director of Product Strategy defines, promotes and drives the strategic roadmap for current and future products. This position is responsible for identifying potential products and emerging markets, leading market research efforts, creating the product roadmap and crafting marketing strategies for new product introduction.

HOW YOU’LL CONTRIBUTE

• Lead the team that manages product implementation and maintenance as well as pricing strategy/product analytics.
• Develop product strategy that creates best in class offerings across all product sets.
• Ideate and implement product enhancements that drive higher customer engagement and increase new sales.
• Leverage data, customer feedback, and business insights to improve existing product offerings or create new product offerings.
• Ensure pricing strategy is both competitive in the marketplace and meets company profitability goals.
• Engage and collaborate with cross-functional teams on strategy, planning and implementation of product initiatives that drive sales and retention.
• Provide thought leadership on new and innovative product offerings and develop a methodology for testing the feasibility of those offerings.
• Partner closely with direct to consumer and real estate marketing teams to improve product sets as well as ensure a smooth product implementation process.
• Partner closely with finance to provide forecasts on the impact of upcoming product changes.
• Conduct effective resource planning to maximize the productivity of team members and technology, while sizing the organization appropriately to meet current and future sales targets

WHAT YOU’LL BRING

• 10+ years of experience in product strategy and pricing
• Bachelor’s degree or equivalent combination of education and experience; advanced degree preferred
• Demonstrated experience in defining and executing on a consumer services product roadmap
• An advanced understanding of product analytics and capability to turn data driven insights into action
• A passion for understanding our customers and their expectations around our offerings
• A collaborative approach that considers all aspects of how product changes can impact other parts of the organization
• Curiosity and an ability to execute low cost, iterative tests that allow for forward progress of new ideas
• Excellent verbal and written communication skills
• Excellent presentation and facilitation skills

SALARY RANGE

$151,000 - $252,000

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.