Catering Coordinator

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Provides clear communication of catering events using department protocols and processes to all employees as necessary for the success of on-campus events.

Essentials Functions

• Provide a wide range of support within a functional area.
• Coordinate and gather customer event requirements such as number of guests, event dates, etc.
• Book appropriate rooms, audio/visual requirements, room set up and auxiliary requests into the reservation.
• Plan food and beverage menus in accordance with clients’ preferences and special requests, such as gluten-free or vegetarian options, with direct communication to Executive Chef.
• Prepare daily catering schedule and kitchen prep schedule with direct contact to Executive Chef regarding menu options and/or special requests.
• Monitor the communal café email for updates, changes, revisions, additions and implementation as needed.
• Provide weekly status updates to the Chef and Operations Manager on ordering of goods and staffing as necessary for future events.
• Assist with deliveries of catered goods to campus event locations on an as-needed basis.
• Follow functional area’s processes and procedures in daily activities, troubleshoot as needed, and recommend suggestions for continuous improvements to overall operations.
• Actively contribute to the results of a team and work toward achieving goals and objectives.

Knowledge and Skills/Technology Used

• Working knowledge of fundamental concepts, practices and procedures of department/field
• Understanding of food hygiene
• Excellent organizational and time management skills
• Knowledge of Microsoft Word, Excel and PowerPoint
• Good verbal and written communication skills
• Ability to remain calm and make quick decisions to provide solutions under stressful circumstances
• Flexibility to work evening events
• Establishes effective working relationships at the work group level

Typical Education

• High School diploma or equivalent

Licenses or Certificates

• Certification in food handling as required by State

Typical Range of Experience

• 1-3 years of directly related experience in roles such as a Customer Service Representative
• Experience with menus, food offerings and terminology

The pay range for this role is $21.00 - $25.00 p/hr.

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.