Principal Platform Engineer – Applied AI (Remote)

What You’ll Do:

• Technical Leadership: Drive enterprise-wide technical decisions and deliver organizational transformation through AI-empowerment.  Mentor and develop talent for a team of senior engineers, providing technical leadership.

• Lead AI-Powered Platform Solutions: Design and build AI-enhanced capabilities for platform engineering workflows including intelligent monitoring, automated incident response, and predictive capacity planning.  Establish architecture patterns and best practices for integrating AI into platform services, ensuring solutions are maintainable, observable, and fault-tolerant.

• Deliver Production Impact: Ship AI solutions that measurably improve operational metrics including MTTR reduction, toil automation, incident prevention, and engineering productivity improvement.Own end-to-end delivery from problem identification through production deployment, training, and knowledge-transfer.

• Collaborate/Partner: Work in tandem with our product teams and leaders to identify and implement optimal AI solutions throughout our Platform Engineering and Technical Services groups within the company.  Partner with platform engineering, SRE, and IT teams to identify opportunities where AI can transform their operational capabilities and deliver hands-on implementation improvements.

• Operational Excellence: Design and lead the development of high-quality, secure, and observable solutions.  Create frameworks, libraries, and patterns that accelerate AI adoption across the organization and enable teams to extend solutions independently.

• Continuous Improvement:Manage the team in achieving ambitious goals, providing regular feedback, and driving continuous improvement. You will participate in all aspects of our software development lifecycle for AI solutions, including planning, defining requirements, developing, and testing those solutions with the team.

What You’ll Bring:

• 7+ years of platform engineering or DevOps experience with deep expertise in SRE principles, DevOps practices, and operational workflows.

• Proven track record of enhancing platform and IT operations adcapabilities using AI

• Hands-on experience using agentic workflows and MCP server integrations.

• Expert-level experience with at least one major cloud provider (AWS/GCP/Azure), containerizeddevelopment (Docker), and infrastructure-as-code (Terraform, CloudFormation, Ansible).

• Experience driving engineering best practices for high-functioning Platform Engineering teams through effective use of tools and automation.

• Passion and expertise for integration with back-end services and APIsusing modern architectures and authentication mechanisms (Oauth).  

• A strong understanding of both software engineering and DevOps principles and modern infrastructure operations.  

• Ability to build robust, high-scale, generic, and reusable solutions.  

• Ability to lead, mentor, and influence Platformand DevOps Engineersto share knowledge and improve quality.  

• Ability to unblock yourself and help accelerate the team in achieving their goals. 

• Familiarity with deployment and observability strategies that support continuous delivery and high availability in a cloud-native environment.  

• An outcome-oriented approach using metrics and data to understand development productivity metrics (e.g., code churn, commit size, test coverage, etc.) that inform areas for continuous improvement.  

• Effective verbal and written communication skills, with strong relationship, collaborative, and organizational skills. 

Ideally, you will also have experience with: 

• AI ecosystem and integration – MCP, agentic clients and frameworks, etc.

• Infrastructure automation tooling such as Terraform and Ansible.

• Experience with parallel execution models and time-boxed delivery methodologies.

• Track record of building reusable AI patterns and frameworks that accelerate adoption.

• Working within a highly regulated industry such as Financial Services or Healthcare.

Pay Range: $166,750.00 - $222,325.00 Annually