RFI Analyst - Remote Opportunity

Who We Are

Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

As a RFI Analyst you will oversee the completion of Requests for Information received from existing clients and prospective clients, internal business units and regulatory agencies. You will collaborate with members of the technology, sales, finance, legal, and/or product teams to ensure content is complete, accurate, and timely.

What You'll Do

• Plan, manage, coordinate, prepare and submit response to customer or requestor for compliance questionnaire and documentation requests, according to established deadlines, guidelines, standards, and internal policies.
• Analyze requests and develop internal response for meeting customer requirements as well as ensure consistency of responses.
• Manage all proposal activities during planning, preparation, and post-submittal phases.
• Coordinate the activities of internal and team member personnel, as needed.
• Schedule reviews and coordinate feedback from reviewers to authors.
• Interface with and brief management on proposal status.

What You'll Bring

• Mortgage industry and/ or related RFI experience
• Working knowledge of mortgage and title insurance industries is preferred
• Experience working with sales professionals and clients is preferred
• Strong attention to detail and ability to recognize inconsistencies to ensure accuracy of RFI responses
• Ability to negotiate, persuade and gain consensus from cross functional teams
• Excellent verbal and written communication skills
• Ability to work both independently and as part of a team, and work productively with strong personalities
• Outstanding project management skills combined with the ability to manage multiple projects simultaneously
• Ability to meet multiple/aggressive deadlines
• Strong Microsoft Word and Excel skills

Salary Range: $72,125.00 - $96,125.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.  

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.