Sales & Marketing Analytics Engineer

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Join the ranks of visionary technology leaders at First American Title—where history meets innovation, and tradition fuels transformation. As a Sales & Marketing Analytics Engineer, you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889. As our Sales & Marketing Analytics Engineer, you won't just be implementing technology; you'll be helping to define the culture of a sales and marketing organization undergoing transformative change. You will help operationalize customer data, create visualizations, drive analytics and insights, and make recommendations that serve as the backbone of our quest for unity—fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board. We're not just seeking a technical expert; we're in search of a change agent. Your blueprint will craft an end-to-end sales and marketing process that nurtures desired behaviors and delivers tangible results. Your insights will build trust in our Sales & Marketing CRM platform, enabling our sales and marketing teams to meet ever-evolving demands. Your strategies will be the foundation of a new operating model—bridging people, processes, and technology to create a seamlessly integrated sales and marketing organization. And through your lens, data will not just be data; it will be the narrative that empowers every role within our sales and marketing organization.

What You’ll Do:

• Design and develop interactive dashboards, lenses, reports, and data visualizations for Sales, Marketing, and Operations teams using Salesforce CRM Analytics 

• Design and develop dataflows, datasets, and recipes to clean, transform, and process data 

• Optimize ETL pipelines to integrate Salesforce data with external sources (e.g., AWS, Snowflake, DataCloud, Marketing Cloud, etc.) 

• Integrate CRM Analytics with Tableau, Power BI, Snowflake, and other third-party BI tools 

• Implement row-level security (security predicate) to control data access and visibility 

• Support best practices for data analytics solutions for large dataset handling, query efficiency, building, testing, and deploying assets with frequent iterative refinement 

• Identify and resolve issues related to data integration, visualization, and overall performance 

• Work closely with business stakeholders and cross-functional teams such as data engineering, security, and DevOps to ensure technical solutions align with business needs and use cases 

What You’ll Bring:

• 3+ years of experience with CRM Analytics (Formerly known as Tableau CRM/ Einstein Analytics)  

• Strong expertise in SOQL, SAQL, JSON, and dashboard customization 

• Hands-on experience with dataflows, recipes, ETL processes, and external data integrations 

• Proficiency in Salesforce configuration, flow automation, schema design, and data security 

• Demonstrated experience with Agile/ Scrum development methodology and tools 

• Critical thinking skills with the ability to spot gaps, challenge assumptions, push back, and offer best-practice alternatives to ideas 

• Required certifications:  

  • Salesforce CRM Analytics & Einstein Discovery Consultant or willing to get it as soon as possible 

  • Salesforce Administrator or Salesforce Platform Developer I 

• Experience with one or more of the following Salesforce solutions is strongly desired:  

  • Financial Services Cloud 

  • Marketing Cloud 

  • Data Cloud 

Pay Range: $82,925 - $110,525 Annually 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. 

#ST2

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.