Senior Banking Wire Operations Representative

Who We Are

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Responsible for performing the back office tasks necessary to support all of the Banking products and services.

HOW YOU'LL CONTRIBUTE

• Working the wire transfer system queues to keep large volumes of high dollar funds flowing quickly and accurately and in compliance with federal regulations.
• Application/general ledger balancing and reconciliation.
• Research and clear Fed adjustments and other out of balance conditions.
• Researching and clearing customer out of balance issues.
• Process incoming and outgoing ACH files and processing returns and exceptions.
• Processing un-posted transactions and returned deposited items.
• Processing and reconciling positive pay exceptions.
• Other miscellaneous duties assigned by the Operations Supervisor.

WHAT YOU'LL BRING

• 3-5 years of experience in heavy volume wire operations
• Knowledge of funds transfer payment process including but not limited to: Fedwire, SWIFT, OFAC, and general banking procedures
• Strong verbal, listening and written communication
• Ability to work effectively in a multi-task, high-volume environment
• Self-motivated and results- oriented
• High degree of patience and problem management techniques to resolve problems
• Good organizational skills with the ability to multi-task, prioritize, and follow up
• Typically has 4- 6 year’s experience in a Financial Institution or Banking operations environment
• Experience using banking platform systems
• High School / Bachelors preferred
• Excellent verbal, listening and written communication
• Ability to work effectively in a multi-task, high-volume environment
• Self-motivated and results- oriented
• High degree of patience and problem management techniques to resolve problems
• Good organizational skills with the ability to multi task, prioritize and follow up
• Working knowledge of Microsoft Office

This is an Onsite role from Santa Ana, Ca.

The pay range for this role is $22.80 - $30.38

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.