Senior Relationship Manager - Banking (Remote)

Who We Are

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Responsible for building a network of customers looking for a bank that specializes in title and escrow settlement. Accountable for retaining and growing their client base through client referral, sales support, and/or increasing share of client wallet.

What You'll Do:

• Responsible for the acquisition of new commercial banking clients and the expansion/retention of existing relationships specifically in the title and escrow industry
• Develop and execute relationship management plans for title and escrow clients, including effectively collaborating with client support, product teams, and senior management
• Provides guidance, trains, and educates Relationship Managers and Client Liaison employees
• Has an in-depth knowledge of Bank products and services. Analyzes the needs of clients and prospects to effectively recommend appropriate products or services
• Is highly focused on the target client profile; understands their financial needs and effectively communicates our value proposition
• Takes ownership for client relationship with the Bank
• Takes a consultative approach to understanding client objectives, effectively identify financial needs, implement appropriate solutions, and undertake ongoing review and assessment to ensure plan execution
• Effectively collaborate with client service team, product team and senior management to drive an excellent client experience
• Other duties as assigned

What You'll Bring:

• Bachelor’s degree or equivalent combination of education and experience
• 7+ years of banking experience specifically related to title and escrow deposits preferred
• Strong knowledge of financial needs of clients and Bank’s products
• Proficient in FATrust applications, processes, and understanding of value proposition
• Takes ownership of banking relationships while effectively communicating with senior management
• Effective oral and written communication skills with the ability to listen effectively to the issues of customers
• Able to deal with and resolve difficult problems involving multiple facets and variables in a wide range of non-standardized situations
• Effective organizational and time management skills
• Excellent verbal and written communication skills and the ability to organize and deliver presentations to groups
• Ability to travel up to 30-50%
• Strong interpersonal skills
• Able to manage multiple tasks and respond quickly to emergent problems
• Proficient in Microsoft Word, Excel, and PowerPoint

Pay Range: $109,650.00 - $146,175.00 annualized.

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.