Escrow Assistant - Highland Manor

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Put your administrative, organizational, and people skills to work with a team that’s transforming the residential real estate experience. At First American, we’re proud of our culture and are committed to delivering exceptional service through collaboration, integrity, and innovation. Join the Highland Manor–Tampa First American Home Builder team, where our people are our greatest strength. We’re seeking an Escrow Assistant to support our growing operation. In this role, you’ll thrive in a fast-paced, team-oriented environment while providing essential administrative and customer support to our Escrow professionals. Your contributions will directly support smooth transactions and help turn the dream of homeownership into reality. We’re looking for a motivated, detail-oriented professional with the desire to grow. This is an excellent opportunity for someone seeking a long-term career at First American—someone eager to learn, make an impact, and advance within a respected, industry-leading organization.

What You’ll Do: 

• Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up 
• Communicate regularly with customers during the escrow process flow  
• Interpret various agreements as they relate to escrow closings 
• Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience 

What You’ll Bring: 

• Passion for helping customers while maintaining a professional and positive attitude 
• Excellent verbal and written communication with both our internal teams and external customers  
• Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn  
• Thrives in contributing to a team working together to deliver beyond customer expectations  
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies  
• High school diploma or equivalent 
• 2+ years of escrow-related experience preferred 

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.