Administrative Assistant (In Office)

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Join a collaborative team where your organizational expertise and customer-focused approach help drive operational excellence. At First American, we provide our employees with the tools, technology, and support needed to succeed while delivering exceptional service across the organization. We are seeking an Administrative Assistant to provide critical support to a department, management team, and/or executive leadership. In this role, you will help ensure the efficient day-to-day operation of the office by coordinating administrative activities, managing communications, and serving as a key resource for department and company information. Working with confidential and sensitive information, you will play an important role in supporting business objectives, fostering collaboration, and contributing to the overall success of the team.

What You'll Do

• Provide administrative support to a department, leadership team, or executive, helping drive efficiency and day-to-day operations.
• Serve as a trusted resource for department and company information, responding to inquiries and connecting team members with the right resources.
• Prepare, edit, and distribute correspondence, reports, presentations, and other business documents.
• Research, gather, and organize information for reports, projects, and special assignments.
• Manage calendars, schedule meetings, coordinate travel arrangements, and support related logistics.
• Review and prioritize meeting requests, gathering relevant information and facilitating scheduling decisions.
• Screen and respond to phone calls and email inquiries with professionalism and a customer-focused mindset.
• Coordinate department meetings and events, including logistics, materials, and follow-up activities.
• Prepare meeting notes, track action items, and help ensure timely completion of key deliverables.
• Support office operations through activities such as ordering supplies, processing expense reports, maintaining records, and assisting visitors.
• Handle confidential and sensitive information with discretion and sound judgment.
• Contribute to special projects and other responsibilities as assigned.
• Intake original closing documents for internal distribution
• Distribute post-closing packages to customers as well as other file wrap up tasks as needed

What You'll Bring

• High school diploma or equivalent required; some college coursework preferred.
• 2–4 years of administrative support experience, preferably in a fast-paced professional environment.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks and deadlines.
• Excellent written and verbal communication skills, including strong grammar and proofreading abilities.
• Demonstrated attention to detail and commitment to producing accurate, high-quality work.
• Ability to exercise discretion and maintain confidentiality when handling sensitive information.
• Strong problem-solving skills and the ability to think proactively and independently.
• A positive, service-oriented approach with a commitment to supporting colleagues, leaders, and customers.
• Ability to build effective working relationships and collaborate across teams.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $25.49 - $33.98 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.