Training Director - Remote

Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Manages a team which oversees the development of training programs, curriculum, and training methodology/delivery for First American employees and/or external customers to meet organizational and learner needs. Establishes and implements training strategies and standardizes training initiatives for training success. Develops training programs that align with business goals. Promotes efficiency and competitive advantage by developing the skills of staff and end users. Directs the development, administration and implementation of training programs for a business unit. Ensures that the curriculum and training methodology/delivery are appropriate to meet organizational and learner needs. Develops long-range departmental planning and provides input to strategic planning. Involved in developing, modifying and executing policies, processes that impact business unit, and may have company-wide effect. Implements strategic policies by leveraging best practice frameworks, methods, techniques, and evaluation criteria for obtaining results.

What You'll Do:

• Develops and implements all training programs in accordance with company initiatives and strategies for a defined area or business unit. Establishes operational objectives, processes, procedures and priorities for a department selecting methods, techniques and evaluation criteria for obtaining results.
• Plans and designs educational and training curricula based on business goals.
• Determines training needs and strategies for training success.
• Manages and evaluates trainers' performance and the infrastructure of the training department.
• Implements goals, objectives, and work standards for the department.
• Applies policies and procedures that comply with regulatory and statutory guidelines, rules, and standards.
• Plans, organizes, administers, reviews, and evaluates the activities of professional, technical, and office support staff.
• Contributes to the overall quality of the department by developing and coordinating work teams and by reviewing, recommending, and implementing improved policies and procedures.
• Directs the selection of staff and provides for their training and professional development to maintain effective morale, productivity, and discipline.
• Administers budget for department.

What You'll Bring:

• Bachelor's degree or equivalent combination of education and experience; advanced degree preferred
• 7-10 years of directly related experience
• 8+ years of progressive management experience
• Track record in designing and executing successful training programs
• Extensive knowledge of a wide range of traditional and modern training methods (mentoring, coaching, on-the-job or in a classroom training, e-learning, workshops, simulations, etc.)
• Excellent team-building, organization and leadership skills
• Demonstrated competency in executing strategic plans.
• Ability to learn needs of a wide range of employees while driving team performance, monitoring results and appropriately allocating resources.
• Understanding of metrics/dashboards that drive an environment and culture of continuous improvement.
• Progressive experience in leading employees in multiple locations, and significant experience developing and implementing solutions.
• Possesses problem solving, collaboration, critical thinking, team building, and presentation skills.
• Results oriented and solution thinking with time management and project management skills.
• Displays leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential.

Salary Range:

$145,000 - $193,325

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.