Operations Manager in office

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Title Operations Supervisor - Wenatchee, WA (Onsite) Up to $95,000 | Lead a Team | Drive Results | Grow Your Career At First American, We Put People First Join a company with a long-standing reputation for stability, integrity, and innovation in title and settlement services. We don’t just fill roles—we invest in leaders who want to make an impact. Make an Impact in This Role We’re looking for a driven, hands-on leader to take ownership of Title Operations in our Wenatchee branch. If you know how to lead teams, improve processes, and deliver results, this is your opportunity to step into a high-visibility role with real influence.

What You’ll Own

• Lead and develop a team across Title operations (Assistants, Recording, Curative)

• Drive workflow, productivity, and turnaround times to meet business goals

• Ensure compliance, quality, and exceptional customer service

• Partner with Examining, Underwriting, and branch teams to keep deals moving

• Coach, hire, and build a high-performing, accountable team

• Identify gaps, solve problems, and continuously improve operations

What You Bring

• Title operations experience with a strong understanding of workflows and compliance

• Proven leadership experience (2+ years leading teams)

• A track record of driving performance, not just managing tasks

• Confidence making decisions and holding teams accountable

• Strong communication and operational mindset

Why This Role Stands Out

• Up to $95K salary

• Clear opportunity to grow into higher leadership roles

• Work for a trusted, national industry leader

• Be part of a culture that values ownership, development, and results

Why Wenatchee

Live where others vacation - enjoy outdoor recreation, scenic beauty, and a strong community, all with a more affordable lifestyle than major metro areas.

If you’re ready to lead, improve, and make an impact - apply today!

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $77,875.00 - $95,000.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.