Escrow Assistant in office

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Based in our Albany, Oregon office, this role supports the Escrow team in a collaborative, fast-paced environment. You’ll assist with both customer service and administrative tasks tied to escrow closings, partnering closely with escrow officers and team members to keep transactions running smoothly. This position is focused on residential transactions, giving you the opportunity to play a direct role in helping clients successfully navigate the path to homeownership.

Essential Functions

• Support the escrow process by handling a variety of administrative tasks and gathering key information

• Open orders, input closing statement details, and prepare documents for closing

• Coordinate the disbursement of funds and manage follow-up on all escrow transactions

• Communicate clearly with clients, sharing requirements and important updates

• Review and interpret agreements to ensure accurate, compliant closing documentation

Knowledge & Skills

• Strong customer service and problem-solving abilities

• Excellent organization and attention to detail

• Proficiency in Microsoft Office and related systems

• Clear and professional verbal and written communication skills

• Positive, team-oriented attitude with a commitment to service excellence

Education

High School diploma or equivalent required

Experience

2+ years of escrow or related experience preferred but will train!

Location: In-office role based in Albany, Oregon, supporting residential real estate transactions and a collaborative escrow team.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.