Sr. Commercial Title Officer - Hybrid

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Leverage your love of history and customer service to help provide solid information to our teams and customers in the commercial real estate space. The National Commercial Services division of First American is looking to add a Sr. Commercial Title Officer to our growing team in Atlanta, Georgia. In this role you will work in a dynamic, fast-paced setting supporting the team in a variety of ways including performing closings for commercial transactions ranging from single site to high-liability multi-site, analyzing records and data, contributing key information that is critical to the transaction process. You will play a pivotal role in coordinating the resolution and completion of the commercial title process.   Come be part of the most successful company in the industry, leveraging the best technology and strongest escrow and underwriter partners, where we are transforming the commercial real estate experience one deed at a time.

What You’ll Do: 

• Facilitate the closing of complex and high value commercial real estate transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents. Comply with requirements in buyer, seller and lender escrow instructions. 
• Act in an advisory capacity with underwriting team; use technical bulletins and other resources to evaluate and resolve problems. Decisions regularly involve resolving unique and complex situations. 
• Serve as a liaison between parties, underwriters and customer relationship professionals on matters that require escalation. 
• Review and approve a variety of documentation including deeds, operating agreements, bylaws, trusts, wills, affidavits of heirships, corporate resolutions, partnership agreements, and other entity governance documentation.
• Utilize underwriting standards and guidelines within delegated authority limits to underwrite the issuance of title insurance. Prepare summary of underwriting decisions to document files.
• Collaborate with escrow professionals on creation and finalization of settlement statements. Collaborate with relationship managers on satisfaction of customer needs.
• May price commitments, endorsements, policies and guarantees using predetermined schedule of fees and charges.
• May be team leader for a unit consisting of title and escrow professionals or other staff; may provide input to staff selection, performance feedback, training support.
• Form and maintain business partnerships with clientele.  May participate in business development activities to maintain existing clients and acquire new clients and attend customer visits with sales personnel and/or provide formal training/classes.

What You’ll Bring: 

• Passion for helping customers while maintaining a professional and positive attitude 
• Proven problem-solving skills with eagerness to learn and share  
• Understands how to navigate internal and external resources to gather information and resolve questions 
• Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships 
• Natural curiosity, enjoys researching the history and background of transactions, analyzing, and evaluating records 
• Thrives in contributing to a team working together to deliver beyond customer expectations. Comfortable guiding others as they grow in the field 
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies  
• Flexible with the ability to multi-task and handle all aspects of title support  
• High school diploma or equivalent 
• 5-7 years of commercial title related experience preferred

Pay Range: $65,550-$87,375 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.