Software Engineer - Salesforce

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

This Job requires availability during Central Time Zone; with MANDATORY DAILY availability 9:00am Central - 11:00am Central. Join the ranks of visionary technology leaders at First American's Direct Division—where history meets innovation, and tradition fuels transformation. As a Salesforce Developer, you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889. As our Salesforce Developer, you won't just be implementing technology; you'll be helping to define the culture of a sales and marketing organization undergoing transformative change. You will help design the future state architecture of our Salesforce instance, serving as the backbone of our quest for unity—fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board. We're not just seeking a technical expert; we're in search of a change agent. Your blueprint will craft an end-to-end sales and marketing process that nurtures desired behaviors and delivers tangible results. Your insights will build trust in our Salesforce instance, enabling our sales and marketing teams to meet ever-evolving demands. Your strategies will be the foundation of a new operating model—bridging people, process, and technology to create a seamlessly integrated sales and marketing organization. And through your lens, data will not just be data; it will be the narrative that empowers every role within our sales and marketing organization. Be a part of the team that's not just making history but redefining it. Come architect the future of sales at First American's Direct Division. A multi-billion-dollar operation honored as a Fortune 500 Best Company to Work For. Your architecture won't just serve our business; it will set a precedent for the entire title and settlement industry.

This Job requires availability during Central Time Zone; with MANDATORY DAILY availability 9:00am Central - 11:00am Central. 

What You’ll Do

The Salesforce Developer will play a key role in advancing the Direct Division’s CRM capabilities by leveraging Salesforce Financial Services Cloud, Agentforce, and Data Cloud to deliver intelligent, data-driven experiences. The ideal candidate is passionate about building scalable, high-impact solutions that blend declarative design, automation, and emerging agentic AI capabilities.

• Configure and customize Salesforce Financial Services Cloud to support evolving business and operational needs within the Direct Division.
• Design and implement scalable technical solutions following a “configuration-before-code” philosophy to maximize maintainability and agility.
• Integrate Salesforce with enterprise systems and tools, ensuring seamless data consistency, integrity, and adaptability across platforms.
• Leverage Agentforce and Data Cloud to design intelligent workflows and AI-driven automations that enable contextual insights and predictive decision-making.
• Develop and maintain Lightning Web Components (LWCs) and custom applications that enhance user productivity, engagement, and experience.
• Build and maintain custom Apex classes, triggers, and controllers to extend Salesforce functionality where declarative options are not sufficient.
• Monitor and optimize system performance, proactively identifying and resolving technical issues to ensure reliability and scalability.
• Collaborate cross-functionally with teams in data operations, analytics, security, and DevOps to align solutions with enterprise standards and best practices.
• Manage and reduce technical debt, emphasizing code reusability, maintainable design, and future scalability.
• Collaborate with senior developers and cross-functional teams, contributing to shared technical standards, adopting best practices, and actively learning emerging AI and data-driven Salesforce capabilities.

What You'll Bring

The ideal candidate will have proven expertise extending the Salesforce platform, passion to drive innovation, and be intrinsically motivated to deliver successful results.

• 3+ years of hands-on experience developing on the Salesforce platform, with a strong understanding of declarative tools and core platform capabilities.
• Solid grasp of Salesforce best practices and development methodologies, with a growing understanding of the platform’s architecture and product roadmap.
• Proficient in Salesforce configuration and development, including flows, validation rules, custom metadata, connected apps, and user permissions.
• Experience building Lightning Web Components, APEX classes, triggers, and API integrations, with guidance from senior developers as needed.
• Familiarity with Salesforce Data Cloud concepts, such as harmonizing and activating data across systems to improve insights and customer experiences.
• Exposure to Agentforce or other AI-driven Salesforce tools, with an interest in learning how agentic AI can enhance data workflows and automate customer or internal processes.
• Working knowledge of data integration tools and patterns, and experience connecting Salesforce with other enterprise systems and data sources.
• Strong problem-solving and critical thinking abilities, with a willingness to question assumptions, identify improvement opportunities, and recommend practical, best-practice solutions.
• Preference will be given to candidates with proven experience with one or more these Salesforce solutions:
  • AgentForce
  • Data Cloud
  • Financial Services Cloud
  • Marketing Cloud

• Required certifications:
  • Salesforce Administrator
  • Salesforce Platform Developer I

Pay Range: $XXX,XXX - $XXX,XXX Annually  

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.    

#ST2 

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.