Commercial / Construction Disbursement Officer (hybrid)

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Responsible for the closing and processing of construction disbursing transactions; receiving, tracking, and processing construction draws; and maintaining compliance with the specific requirements of each disbursing project. This is a hybrid position working 2-3 days per week in office at one of the following locations: 400 Water St., Ste 100, Rochester, MI 300 E. Long Lake, Suite 135, Bloomfield Hills, MI

What You’ll Do

• Monitor disbursing projects, ensuring timely and effective processing of construction disbursing transactions and construction draws.

• Order date down endorsements.

• Submit Requests for Funds.

• Review pending payments for checks and wires to be issued.

• Monitor Trust account for receipt of funds.

• Post incoming money to project files.

• Print checks and send wires, when appropriate, using appropriate internal procedures.

• Send notices to payees when funds are available.

• Review receipt of lien waivers and monitor the distribution of checks (via mail and walk in clients).

• Resolve customer inquiries and follow up on phone calls and e-mails.

• File management (i.e. maintaining construction disbursing documentation and other information into shared hard drives).

• Invoice for various services.

• Work with disbursing team to ensure all disbursing procedures are followed and tracked, as applicable.

• Analyze monthly reports including trial balances and outstanding check logs.

• Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations.

• Actively contribute to the results of the team and works toward achieving goals and objectives.

What You’ll Bring

• 3+ years of experience as a Commercial Escrow Officer or in a related real estate, title, or construction industry position 

• Prior banking experience is a plus

• High School diploma or equivalent

• Strong customer service orientation

• Detail-oriented

• Strong written and verbal communication skills

• Strong organizational skills

• Ability to multi-task and meet assigned deadlines

• Hands-on experience in AIA billing and lien waivers a plus

• Proficient in Excel, Office, and Outlook

• Working knowledge of fundamental concepts, practices and procedures of department/field

• Establishes effective working relationships at the work group level

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.