Escrow Assistant in office

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Escrow Assistant – Salem, OR (Marion County) | In-Office Put your administrative, customer service, and interpersonal skills to work with a team that’s leading the industry in transforming residential real estate transactions. At First American, we value a strong, people-first culture and are committed to delivering exceptional customer experiences. We’re seeking an energetic, detail-oriented professional who thrives in a fast-paced environment and is eager to grow within a stable, industry-leading organization. Our Core Values Teamwork | Integrity | Knowledge | Forward Thinking Join our Salem, OR (Marion County) branch, where we believe our greatest asset is our people. We are looking to add an Escrow Assistant to our growing team- someone motivated, proactive, and ready to build a long-term career in the escrow and title industry. This is an in-office position with a collaborative, high-performing team that takes pride in delivering excellence and supporting one another.

What You’ll Do

• Assist in the escrow process, including:

• Opening orders

• Inputting closing statement information

• Preparing documents for closing

• Handling disbursements and post-closing follow-up

• Communicate regularly with clients throughout the escrow process

• Review and interpret agreements related to escrow closings

• Utilize multiple systems and technologies to support transactions

• Deliver a seamless, high-quality customer experience

What You’ll Bring

• Passion for helping customers with a professional, positive attitude

• Strong verbal and written communication skills

• Excellent organizational skills and attention to detail

• A proactive, “go-getter” mindset with a desire to learn and grow

• Problem-solving ability in a fast-paced environment

• Team-oriented approach with a collaborative mindset

• Proficiency in Microsoft Office and ability to learn new systems quickly

• High school diploma or equivalent required

• 2+ years of escrow or related experience preferred

Why First American?

• Established, industry-leading organization

• Supportive, team-focused work environment

• Opportunities for career growth and advancement

• A culture built on integrity, innovation, and customer focus

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.